Using Search

The search feature is available in most workspaces to help you easily find records. Advanced searches can include expressions to fine-tune your search criteria. You can create a saved search, keeping frequently used criteria handy, and even designate a saved search as a favorite.

You cannot use HTML or other scripting characters such as "<" in the search feature. Using these characters results in error messages.

The search area has three main parts:

•The All link, displays the list of saved searches. You can choose to apply any of the saved searches that are available for your user role. Saved search allows you to a create custom search and save it for repeated use. Refer to Using a Saved Search. You can also create a new saved search by clicking the create new saved search icon on the right.

•Show Filters displays the available filter options. This option enhances the search functionality. Refer to Working with the Show Filter Search.

•The Simple Text Search text box performs a simple text-based search based on the keywords entered in the search box. You can also search text based on the localized value. Refer to About the Different Search Types.

Other search features include the following:

•Related Items: Available in the Self-Service Portal, this search automatically shows records related to the current issue. Refer to Using Related Items and Object Matching.

•Record Search: Users can search across related business objects. Refer to Using Record Search.

•Administrators can enable type ahead, full-text indexed, and partial word options for specific layouts.